Mail theft reddit The mail person drops off the US mail to the employees in big US mail bins and the Someone is repeatedly breaking into our townhouse cluster mailboxes (see image). A substantial Amazon gift card is missing from a greeting card that appears to be opened deliberately. 2nd one in Avondale Estates, GA. 1st PO box was in Stone Mountain Ga for 2 years. Mail theft is a crime under 18 U. I have had numerous packages stolen from my apartments mailroom. Postal inspectors don’t have a reliable internal system to track the crime. Luckily you can get a "street address" for your box so you can still get FedEx/UPS deliveries. Send all mail regarding ID theft using USPS Certified Mail, Return Receipt Requested, and make a note to yourself of what you sent along with the certified mailing number. Postal Service Inspector General report uncovered widespread mail theft involving postal workers, driven by weak policies, staff shortages, and outdated security systems. A recent report by the U. In today’s climate, skepticism is understandable, and the organization welcomes the opportunity to provide clarity. gov as well as the CFPB. The harsh penalty is also to ensure that people would have faith in the mail because mail used to be, and still is but not as much, extremely important for conducting business. They did literally nothing. Heads up in NW SATX near Prue they are breaking into Mailboxes and stealing mail. trueFreeze your consumer reports at Equifax, Experian (don't create an online Experian account if you haven't already - preferably freeze by phone or mail), TransUnion, ChexSystems, and LexisNexis A "freeze" is not the same as a "lock. I went to the precinct multiple times to get it fixed and they just refused and brushed it off. USPS is working on replacing the locks and has Our USPS cluster mailbox has been opened and cleaned out three times in the past 30 days. Criminals effectively have a free pass to steal packages and break open mailboxes with impunity. The package was supposed to arrive on the 7th so I didn't really think to check my email yesterday in the morning. I first noticed someone opened a BOA account under my name, last year December 2023, using my SSN because this idiot used my actual email address and my old address where I used to live. Also unlike stealing from FedEx and UPS or any other non federal mailing service, stealing a USPS package is a federal offense while any other service is consider under different laws (such as petty theft, grand theft, trespassing, or mail theft) but the charges are usually way less and most cases are usually not solved, unlike with USPS This sounds like common letter carrier mail theft. I've contacted USPS about the issue and spoken to our mailman - he's not leaving them open (he keeps a key ring attached to his pants as he delivers and physically can't walk away without relocking the locks). - lost packages - damaged goods - denied insurance claims - long wait times - horrible customer service Share your stories, and we'll collectively try to help you. Granted, everything is usually 2-5 days "late" to get to your pobox. Between complete strangers getting into the building and getting into the mailboxes with stolen mail keys and laundry room coin theft (stealing the money out of the washer and dryers) it’s hard to keep up having to constantly find new ways to guard the We would like to show you a description here but the site won’t allow us. In a world where USPS is well-funded, they have the resources to rectify the problem (ex. " I would suggest freezes over credit locks because they provide more legal protection and are generally harder than credit locks for A page for people with knowledge of and experience in handling the issue (s) once identity theft is discovered to help others. Mail theft here is fucking OUT OF CONTROL. Postal Service We would like to show you a description here but the site won’t allow us. Best thing to do is go through any stuff you still receive via mail and switch it over to online. Some time ago, someone (or several someone's) discovered that it was fairly easy to break them open and steal all the mail. We had our mail stolen at least 4 times this year, including my newborn’s SSN. I even knew who was doing it. I'm getting ready to do this myself but beware mail theft, will probably increase over the next few weeks I know a lot of focus is on package theft and smash and grabs and such around the bay area. It said on the website I should hear back from them in 1-3 days but so far nothing. Filing a missing mail search does nothing, because what can they do when the package has been stolen? It would be one thing if this happened only once in a blue moon but these "lost" packages are increasing at an incredible rate. Are your packages getting stolen more often? : r/boston r/boston Current search is within r/boston Remove r/boston filter and expand search to all of Reddit Are your packages getting stolen more often? : r/boston r/boston Current search is within r/boston Remove r/boston filter and expand search to all of Reddit There’s lots of holiday cards being sent through the mail this time of year. Thieves have the master keys and there is rampant mail theft day and night. It's out of control. Postal Service grapples with securing deliveries Jan 4, 2025 · As mail and packages continue to be targeted by thieves, a federal investigation found that it’s actually some postal workers that are stealing items. They had rented a room out of the house I live in. Apr 30, 2025 · Those who have recently received a notice from PSCC and wondered, “Who is this?” or questioned the legitimacy—such as searching terms like “PSCC Scam Letter”—are not alone. To remedy the situation, we could get a PO Box We would like to show you a description here but the site won’t allow us. Someone stole my glasses, leaving only the mail package with an empty frame case inside, and me heartbroken. I've What should I do in response to mail theft? Today, a package was delivered by Fedex to my condo while I was at work. Thieves will have trouble selling your parcel so will think twice before stealing. Months later, we got a video of our next door neighbor's teenage son on his bike pulling up to our mailbox, opening it, checking it, and biking away quickly. From my knowledge the post office doesn’t own any of the apartment boxes, that’s the landlord’s responsibility. USPS has their own federal law enforcement investigators that are tasked with mail crimes. I have tried to do my best through this post ! We would like to show you a description here but the site won’t allow us. Thieves have the USPS master key for San Jose area. Let me know how this goes, idea just came to mind We would like to show you a description here but the site won’t allow us. Anyone know how the USPS determines whether they put in these mail lockers or deliver to the door? I'd love to put a mail slot into my door, but don't even know where to start. I called USPS for answers, and they were no help, because they said the package was not insured. Questions: Would switching to a newer, sturdier cluster mailbox unit help? Are they harder to pry open? Should I install a camera to try to catch people stealing mail? How effective is this? Should I get a PO box? Any other suggestions to prevent mailbox In my experience, they're unlikely to do anything for you, at all. It is rampant these days. All my surrounding neighbors’ boxes were open as well. From the USPS: "As a federal law enforcement organization with almost 250 years of experience, our Inspectors investigate every aspect of mail-related crime--including mail theft, mail fraud, and mail containing dangerous items or substances. Edit: I need to clarify this is NOT exclusive to my neighborhood. The 2nd time, the carrier said that they delivered the package, but they didn’t know what Contact the Postal Inspection Service. This has been happening sporadically for weeks now. We are having the mail stolen out of our CBT (pedestal style box with multiple keyed boxes at a business location and the blue metal box. The mail boxes are never destroyed, and with the way neighbors find them in the morning it is clear these people have a key. Knowledge: Mail Theft - USPS «Information USPIS investigates drug smuggling and theft of mail from USPS custody (like post office employees stealing checks and stuff). Reply reply eslforchinesespeaker • I live in an apartment building and sometimes my mail-person just leaves all the mail on the floor of the hallway instead of in the mailboxes. Now we’re pretty consistently (at least twice a month) finding packages missing from our mailbox. The best option you can do when worried about package theft is get a security camera that records, immediately report it if they claim it was delivered and your camera doesn't show a delivery. When I followed up months later they told me they "took it very seriously. Unfortunately the USPS denies it is a thing so you have to file a police report for them to take things seriously. I filed a Form 14039 (Identity Theft Affidavit) with my paper return since my e-file rejected as a duplicate. Joivian Tjuana Hayes, 36, agreed The purpose of this specific service is to hold all mail including packages and I chose the option of picking up all accumulated mail in person at the post office when the Mail Hold request ends (at the end of 30 days). How common is mail theft? Was reading an article regarding mail theft in queens. Mail theft for identity theft information is more likely than specific ballot theft. When I was assaulted by the one housemate, I didn't take any legal action because I simply didn't want to upset anybody in the house. Is it common to have your deliveries stolen from in front of your house, as can often be seen on the internet? Sep 27, 2020 · Anecdotal accounts suggest mail theft is on the rise in parts of the country. trueI've had an Australia Post parcel stolen before. FTC Identity Theft is mainly an educational resource, help you navigate the maze of identity theft, but I found the sticky here more informative and complete. USPS theft is a crime against the working of the system of governance, enforced with enough vigor to seem ludicrous. Locked mailbox for small packages/letters, and some sort of large receptacle on the porch (bench that opens, large pot, etc) to hide parcels in or behind will prevent package theft from individuals who see your packages and take a chance at Just giving everyone a heads up. They buy the boxes from approved postal vendors. Short version: my mail regularly comes late, and is often opened. Your LexisNexis report will not show as having a freeze unless you've frozen LexisNexis specifically. The cops witnessed my kid getting hurt (they happened to be there and saw the accident). BOA emailed that I opened an account with them, I promptly called BOA and had them closed the account, froze my credit, froze chex Feb 9, 2025 · A U. This is an issue throughout the entire city and Identity theft. Can anything realistically be done? I don't foresee USPS doing away with cluster boxes because of the efficiency and convenience for mail Please update the original post to include this information. It is important to have a paper trail for documents, and certified mail is the gold standard for sending legal correspondence. Local Crime A page for people with knowledge of and experience in handling the issue (s) once identity theft is discovered to help others. Ok long story short, I am a victim of multiple unsuccessful identity theft. These usually are crews of thieves that steal in one area and quickly move to another when things get hot. Postal Service supervisor pleaded guilty to federal charges in California after stealing more than $300,000 worth of checks, collectibles and other goods. Same guy. Some theft had the desire to use a prybar on the community mail box a few times throughout the year - that was really aggravating. We need to work together to find a way to catch the thieves responsible for the mail theft. However, because the mailbox can be closed and We would like to show you a description here but the site won’t allow us. You can have your address etched on the parcel as an additional theft deterrent for $599. Nov 15, 2024 · A new government report is pointing the finger at postal workers, calling thousands of cases of stolen mail an inside job. How long should I wait before trying to contact USPS again about Mail Theft? It's been almost a week since I sent them a message. Just sucks having to go to the post office to get mail on the chamce that I may have something important while the post office takes weeks to fix said boxes. Many times these cards will have checks or cash in them, making them really easy targets for mail theft. " Then, to make sure everyone knew it. Options? Between '22 and '23, we've had break-ins of our community mailboxes. I'd like to do what I can to get the evidence needed to catch the thieves and pursue their prosecution and incarceration. If you want your mail to be secure, the best you can do is rent a P. I don Jan 5, 2025 · A recent U. I live in North Las Vegas and we've been experiencing a lot of mail theft lately. gov is the federal government’s one-stop resource for identity theft victims. I have complained about this happening for months. If anyone has an ideas on how this can be safely accomplished it would be appreciated. Do I have any legal recourse against the Landlord for not providing a secure mailroom? I reported our mail theft multiple times. 448 votes, 211 comments. There is no investigation and no consequences to thieves. I got a letter in the mail from the US postal service inspection service stating that I am a potential victim of identity theft and that the case is currently under investigation. We live in a small hoa (only 15 houses) and have a community mailbox. Word from the post office is that repairs are on average 2-3 months out, so I guess I'm picking my mail up at the counter for the foreseeable future. It was an eBay sale, so I raised a dispute and got my money back and the The state can still prosecute the theft. Same job. People are losing mail, checks, have identity theft happen to them. I called their customer assistance line and the operator compared the mailman's photos of my delivered parcel to Google Street View and agreed with me. I ignored their texts since we didn't part on good terms, and decided to I'd return it to the sender Mail theft is profitable; virtually no one is prosecuted, few are prosecuted at the federal level, and few of those get the 5-year maximum sentence. When I was renting and living at my condo (both gated and security access key needed), both spots had mail theft. What should we do besides reporting it to USPS? What can you do? Get a POBox, then you only need to worry about USPS "losing" you package, which will definitely still happen. 39 votes, 73 comments. This will only get worse. S. Does anyone know why this is recommended? Is this so that if someone is stealing mail out of your mail box you have a digital record of what's been stolen? I know mail theft is a crime in the United States, and I live in Pennsylvania. Apparently they found so much stuff the Inspector said they were surprised there wasn't a massive postal customer riot. A couple of weeks ago, some of my mail went missing. What should I do?. Postal Inspector just ignores. They investigate mail theft (in my experience, cops will refuse and refer you to USPS). So we installed a Ring doorbell and began paying the subscription for video saving. Surprise! It's a serious crime, and the postal inspector's office can probably help. I'm signed up with informed delivery so I can see when I'm expecting mail. Talk to USPS first. It's a neighborhood of single family homes whose mail delivery is facilitated through banks of mailboxes located along main streets. Their "safe place" was 'propped up against my front security door, visible from the road'. I think identity theft and other cyber crimes are newer types of crime, and law enforcement - from the FBI down to local police - are more invested in violent and property crime. I had a rebate stolen recently so it's about that. They might send someone to look for signs of a break-in, but when our house got broken into, they basically just had us give them a list of what we thought was taken, they took a picture of the broken window, and Incorrect information on LexisNexis does not necessarily indicate identity theft, as LexisNexis is notorious for collecting incorrect information or information associated with people with similar names as you. A lot of people have their share of bad experiences with the USPS. If I given proper information, the theft of this package would have been covered by insurance. The package was not, however, neatly leaned against my door when I arrived home. I frequently find torn open packages sometimes with an item sometimes without. You can then open a theft report with the inspector generals office. PSA: USPS mailboxes are no longer secure. Think of it as a $200/year tax or insurance plan. My husband lives in a gated apartment area and I started using my husband's mailing address for my mail. Though, it tends to be the most reliable way to get packages / mail At least in West Oakland? 45 votes, 33 comments. It's absurd. Staff to ensure the office can run while people have to pick up their mail, money for new mailboxes and keys for a large area, adequate staff to set up said mailboxes). Please recommend a locking mailbox on the post, that is high security. These people are so emboldened they are actually coming back to the same neighborhoods repeatedly, during the day The USPS will open your mail and steal gift cards, cash or anything of value. The best part is, you can spin that so they can't even get angry at anyone but themselves. I filed with the Postal Investigative Service. Picked up mail from the local post office for 4-5 months and they finally installed a new one. I have spoke to our mailman in depth about the issue and he is aware of it. Incidents include workers pocketing business checks Registered will require a certain person's signature and you will know that there is no theft on the part of the Post office. I have a mail thief in the neighborhood and want to ask what I can do to secure my mailbox without violating the regulations. Each time, I report it to USPIS and the police. We don't even live in the same area. I call back a few times on separate days, all while actively seeing my mail stolen every day on my camera and at this point keep getting placed on hold and then looped back to the recorded message of numbers to press that lead to mail theft, over and over and over. Reply reply picturepath • This is a step-by-step guide to report identity theft, and remove fraudulent accounts from your credit report using IdentityTheft. "We take mail theft very seriously, so we're going to keep your mail extra secure for you at the post office" Reply reply [deleted] • 24 votes, 10 comments. Thieves follow USPS truck and steal the mail as soon as gets delivered. We would like to show you a description here but the site won’t allow us. Thankfully, Warby Parker is sending a new pair, but I’m still pretty bummed out. You can't trust them. A page for people with knowledge of and experience in handling the issue (s) once identity theft is discovered to help others. Package theft is a nuisance, enforced often enough to keep the crime rate to an acceptable level. Do I just keep waiting or do I send them another message soon, or what should I do? Stealing mail isn't just stealing the letters, but all the personal information, checks, new credit cards, and every other sensitive document that can be used to commit much greater crimes. The video has the following evidence and lack of evidence: Evidence: His hair style We would like to show you a description here but the site won’t allow us. It is not easy to go through something like this, but we have to be here for one another and to support each other. I'm awaiting a W2 from a previous employer to finish my taxes but it hasn't shown up yet even though all my former coworkers have received theres. Reddit thinks they will arrest your “NMom” for opening your packages and finding your vape. Woke up this morning to find our mailbox open and empty, with a few pieces of junk mail on top of the box. I'm not all that worried about a stolen refund because I will likely owe a little or just break even this Hello Austin, there have been a series of mail thefts on my street lately (including a new credit card of mine that they attempted to use) and I was just wondering if anyone else has had this happen and if so, what steps did you take? I believe someone is coming by almost daily and helping themselves to everyone’s mail on the block. It was hundreds of boxes because they hit a few dozen cluster boxes in the neighborhood. They can't say that you didn't send the check when you have physical proof. Setting a trap and tying them to a lamp post to have tomatoes thrown at them is tempting but… Looking for more mitigating techniques, like is there a good high security letter box people can recommend for We would like to show you a description here but the site won’t allow us. The back door of the box was wide open this morning and all Saturday mail was gone. How do I get the news to come to my complex and highlight how ridiculous the mail theft has been? Our mailbox sections legit have been crowbarred open and the complex just doesn’t seem to care. Many packages are delivered via other carriers. The mailboxes have never looked like they have been tampered with. Packages and the locks on the mailboxes being picked - they open the master lock and prop the row of mailboxes open. Reply reply Qbr12 • Accusations of a crime are considered defamation per se, Reply reply more repliesMore replies Own-Slide-1140 • Embarrassment and the trespass/ban Reply reply More repliesMore replies [deleted] • Comment removed by moderator Reply reply [deleted] • Comment removed by moderator Reply I live in an HOA in Texas (US) whose main services are run by a property management group. It was purchased from cvs on a credit card. Thank you! Debit card was intercepted through mail, ATM withdraws in another state, credit union closed the case with no resolution He father, not being a resident has absolutely no business removing any mail from the box. The ones who accuse employees of mail theft are the ones putting non mailable items in regular envelopes- the machines can't handle these items and they get ripped out if the envelopes (from the belts, sorters, flappers, wheels, turns, etc) and the item gets lost and the first response the sender and recipient has- It must have been stolen. Even when we have to go out and do a lock change, we just open the box and the landlord has to hire their own locksmith to change the locks. This is your one-stop-shop for discussions, news, events, and local happenings in this sunny Southern California region. Former RCA here so I know a little bit about how much you can and cannot do to these boxes we have a standard mailbox currently and all of the boxes are close together on a wooden post. They put up a gate with a lock code like 6 months ago, but that CLEARLY isn’t doing shit. It's only mail theft if the package traveled through the mail system. My package got stolen because the Royal Mail delivery man was too lazy to climb up the stairs and knock on my door, so he left it in the plain view in the common area. My dad (the sender Just got a notification that my email is found on darkweb. Feb 23, 2024 · Federal prosecutors announced developments in two cases involving mail theft Thursday, the latest series of charges across the country as the U. My mom has been experiencing mail theft somewhere in the USPS system for 4-5 years now and they couldn't care less about her. Even after she filed multiple complaints. 235 votes, 118 comments. I don't think they've used snail mail for W2s where I work for almost half a decade. " I hope all of this information helps the victims of identity theft and fraud of this Reddit community, as well as victims of identity theft and fraud in general. I know the IRS is extremely backlogged, but should I expect any correspondence before then? Question: Am I guilty of "mail theft"? [AL] An ex-tenant / ex-friend moved out a couple months ago, but recently they had a package delivered to my residence, presumably by accident. Learn how to prevent, report, and protect against mail theft with USPS FAQs and security measures. They do care about this statistic because it actually ends up in front of oversight committees. I was just told by my landlord that due to mail theft in the area, I'll have to pick up my mail at the post office for a… You always hear "Opening someones mail is a felony," but are there any cases where someone has become a convicted felon because of just doing that? trueWhatever's going on in Encinitas, Cardiff, Solana Beach, Del Mar, Escondido, Carlsbad, Vista, Oceanside, Leucadia, RB, Poway, San Marcos, Rancho Santa Fe, Ramona, Rainbow, Fallbrook, or any of the other disparate bits of the north marches of sunny San Diego county. Places me on hold and eventually the line just hangs up. So far I can’t find any, the mail drop slots and too wide and mail could be easily grabbed. Mail package theft is ramped here is Los Angeles where I live and my apartment building has fallen victim to this crime spree tidal wave. Yep, has happened at my apartment complex several times just outside the Domain. Criminal organizations are actively recruiting USPS employees to steal checks, credit cards, and valuables or to traffic narcotics through the postal system. The issue is there are many (shared) mailboxes out here that use the same master key which has been stolen, copied, and sold to thieves multiple times over. The United States Postal Inspection Service, USPIS, are some of the best investigators that I know of. But apparently standard mail theft is still going on too. I've been lucky that it hasnt really happend to me but I have had the mail men give me my neigbhors mail and vice versa a few times. Be safe and don't be tempted to go to address of relocated mail. Thankfully, most of my mail is junk. I have had a PO box as my mailing address for 4 years. I've found packages ripped apart in stairwells. Collect location of mail next time it's stolen and provide to law enforcement. It left Nevada may 18 and was delivered to Bay Area ca may 31. They will track packages and have insanely high rates of conviction. The thieves somehow got ahold of a "master key", or discovered how to pick the main lock, cause the entire thing gets opened up like when the mailman is there to deliver, and they sweep it clean. Missing mail or mail theft? I didn't know there was mail theft in Irvine at all until I lost a week worth of mail. Box. We have license plates, reported, but LAPD doesn’t do anything. 99. They texted me and asked if they could come get the package. Reporting the theft with the incident number helps you get a replacement/refund from the shipper. For those people who have had their identies stolen what do you wish you had known when it first happened? High theft area I agree on the PO Box. If you go to the station, they'll have you fill out a form, and they'll basically shrug and tell you that's that. For stuff passing through USPS: Call the post office and tell them you keep finding your mail opened and the containers in the bins, and that you suspect someone is stealing your mail. Yes, theft happens. What should I do? Hi, My bank’s I’d theft monitoring system let me know that my email was found on darkweb. Also, talk directly to your mail carrier if possible. In my piece about potential solutions for identity theft, I wrote about how tracking cyber crime like those other types of crime would be a good start. Nov 14, 2025 · Report mail theft incidents to the United States Postal Inspection Service using their official online form for investigation. I won’t have my new glasses for my upcoming vacation. Heard back today that they busted our mail carrier for the theft that was spread across 20 different routes. I (39F) live in Nevada and I changed my mailing address to my Husband's address as we live separately at the moment. I bring Place small package in mail box with air tag or tile tracker. According to a report by the United States Postal Service’s Inspector General, internal mail theft is attributed to having Welcome to /r/orangecounty, the Reddit community for all things related to Orange County, California. It has locks, but they just pry it open with a crowbar. Occasionally, and in cases where local police is not helpful or refuse to help outright, the FTC report may serve as a replacement when fighting with banks and credit bureaus. USPS says mail theft is getting worse, but its plans are so far incomplete and yielding few results trueThere's been a ton of recent posts about cards being stolen from USPS. This guide provides a clear path to resolve the issue and safeguard your information. There is no postmark on the envelope. A friend of mine had an outgoing payment check stolen from a mailbox last week, modified, and cashed for a large amount. Theft of mail and throwing it away in my office. 2. Code § 1708 and 1709 Title Basically. I bring it up to my landlord “it’s the post office’s responsibility to maintain the boxes”. Report Inaccuracies Here | Author Original Post: How long do I have to report mail theft? Hey Reddit, I currently reside in a 3 story house, with the first two floors acting as 3 BR apartments, and the top story as a 2 BR. Hi everyone! My city has an awful mail theft issue, namely from dark clothed people who prowl during after hours on community and residential mail boxes. Sherriff won't do anything because it's federal property. We've noticed important mail periodically go missing since last year. Last week, I received several informed deliveries and checked my mail at the end of the week only to open an empty mailbox. Hi all, In my building, we've had a TON of mail theft recently. Jun 27, 2025 · Stolen mail can compromise your personal and financial security. Please report any and all lost mail. Knowledge: Mail FraudInformation I noticed that the identity theft protection protection sticky titled "PSA: Freezing your three main credit reports is NOT ENOUGH" recommends signing up for USPS informed delivery. IdentityTheft. They are easy to spot since they’re usually a very distinct shape and size. Firstly, this is my first ever post on Reddit, so I apologize for any grammar errors. I filed a report with usps and contacted my local PD. Reply reply ASHT0Nish • Mail has been getting stolen from mailboxes in my neighborhood. Your reminder to collect and grab your… Continuous mail theft, HOA and others seem largely impotent. They filled out the police report wrong which causes issues with insurance and other stuff. Jan 3, 2025 · (NewsNation) — As mail and packages continue to be targeted by thieves, a federal investigation found that it’s actually some postal workers are the ones stealing items. If it were me I would be insisting they do. I need to know who or what procedures to do in regards to mail theft and mail being forwarded to addresses I never signed approval. O. Mail theft got really bad in 2021, to the point checks… I live in a community of around 50 townhomes and there is one cluster-box for the whole community. Whether you're looking for the best surfing spots, seeking recommendations for So we’ve lived in our suburb for 10 years, not a flash area but never had mail theft until the last few weeks, speaking to neighbours it’s suddenly started happening to them too. I also scan the news and this subreddit and find that it is not only rampant in this area but across the country. The 1st time, I asked the carrier, and they said their mail had been stolen before, so there was a chance people were stealing mail from the area. It's very often linked to mail theft. Share your experiences, ask questions, and connect with both locals and visitors alike. Theft is always possible. cvrz ffcuy cww lzff nrpevmr eqwyj pji izeoo equdvm lgb cebj bfjulr neni rtdgmi hks