Change serial number on chromebook Also is there a shortcut to get to the check for updates button since it is buried deeper in the menus now and I have to go through two more screens instead of going to Help>About Google Chrome and then clicking check for updates. Here's how you can find the model number of your Chromebook. I work for a computer repair shop, and we have begun experiencing some issues when replacing motherboards on Chromebooks. If you're experiencing issues with your device or need to contact tech support you may be asked to provide the serial number for your Chromebook. The last step in the Dell Service Manual is to enter the correct Service Tag within BIOS. About the devices listOn the Chrome devices page, you can see the following details for each of your users' Chrome devices. When contacting support, you might be asked for the serial number, the product number, or the model number. If you work with a number of Chromebooks, or you would like to quickly and easily know the Asset Tag and Serial Number without logging on, use Alt +V on the sign-in screen. Jan 7, 2022 · Enable user gam update user <email address> suspended off Change user password, Google only gam update user <email address> password <new password> Change user password to a random 8 character password and email X new password, Google only gam update user <email address> password uniquerandom 8 notify <email address 2> Powerwash Chromebook gam issuecommand cros query:id:<serial number> command Nov 1, 2013 · With GAM is it possible to take a csv file of Chromebook serial numbers and bulk update the OU and Location fields? Nov 1, 2013 · With GAM is it possible to take a csv file of Chromebook serial numbers and bulk update the OU and Location fields? Jan 7, 2023 · 3) Check the sticker label on the side of the packaging. Today, we'll be looking at a few ways that you can locate the serial number for your Chromebook. reading time 17 minutes. This week's Tech Tip Tuesday will walk you through how to change your Serial Number Dec 5, 2023 · What To Know So, whether you are a Lenovo enthusiast or someone who is simply curious about how to change the serial number of your motherboard, this blog post is for you. I would like to use a CSV I have with the devices serial numbers, the users email addresses, and the OU path specified, and have the devices move accordingly. To see the Vital Product Data, or configuration information such as time zone, UUID, IMEI, model, region, language, keyboard layout and serial number: sudo dump_vpd_log --full --stdout User Guide 26 Jun 2025 Product Specifications Reference (PSREF) - Lenovo 300e Yoga Chromebook Gen 4 08 Jun 2023 Hardware Maintenance Manual - Lenovo 100e Chromebook Gen 4 and Lenovo 300e Yoga Chromebook Gen 4 06 May 2024 Setup Guide - Lenovo 100e Chromebook Gen 4 Lenovo 300e/500e Yoga Chromebook Gen 4 02 Apr 2023 1 Show Rows 10 Aug 29, 2025 · Struggling with your Trend Micro activation code on Windows? Discover how to change it effortlessly without reinstalling. Provide the HWID/boardname, otherwise your support request will be ignored. Get started, find helpful content and resources, and do more with your Samsung product. Under Custom Fields click on the field you want to edit and it will bring up the edit screen. e: HP Chromebook 14a), it doesn't help with identifying the machine. Sep 16, 2022 · Friday, September 16, 2022 Quick way to see Chrome OS as well as Asset Tag and Serial Number. It may show an older version upon making the usb. It's as simple as that. Option two: For most products, the serial number can be viewed at the bottom of the device back cover. Get your laptop or pc serial number or product id easily Click here for more detail. Dec 17, 2024 · Discover how to unlock your Chromebook and remove enterprise enrollment on it. Enter your service tag for tailored support articles. Each enrolled device complies with the policies you set until you wipe or deprovision it. In this help article we'll explore different methods for finding your Chromebook's serial number. chromebook laptops :: lenovo chromebooks series :: 14e chromebook gen3 - Lenovo Support USGuides and Manuals contain important information about your product. Overview The Chrome OS Platform VPD Reporting Specification describes how a firmware image complies with the Chrome OS SMBIOS requirement. Is it possible to modify the serial number on the winbond chip via the CH341A programmer. exe Format the USB Drive Disconnect the USB Nov 3, 2025 · After successfully installing your new motherboard and completing all removal and reassembly steps, the unit's serial number is updated to a new one to ensure the application of the new security certificate. I have also been advised to use vpd -i RO_VPD -s to change it, which seems to be the better way from what I understand, but since I Type: vpd -s "serial_number"="1S20DU003US0000000000” The first 11 characters, example 1S20DU003US, will need to be taken from the original motherboard, it will very and based on the 11e model (20DU, 20DB, etc), just add the serial number to the end with no spaces. Hey all, I was wondering if someone could tell me the best way to go about changing a serial number on a chrome device? I have used both vpd -O to erase it all and re-enter the serial number but I don’t like that option considering it erases EVERYTHING though. Est. Dec 30, 2019 · The S/N (Serial Number) is likely burned (tattooed) into the motherboard so even if you managed to reset/reinstall ChromeOS that S/N still exists phones home to Google, Google says the owner of that equipment wants it locked so it does that. Please enable it to continue. We recieved an HP chromebook (HP Fortis 14 inch G10 Chromebook) as part of a side project for another county that presented with the issue of "will not power on". If your tech-savvy you can change the serial number on the device which will break the admin control but it is risky and you risk destroying the board. If that is not happening, the Chromebook must be on a very old ChromeOS version How to find the Serial Number for your Chromebook in the software On this page If your serial number sticker is missing on the exterior of your device, here is an alternative way to discover it in the software. Look in the upper right corner of the screen. If that doesn’t work, the motherboard may be defective, and might require a replacement. Nov 2, 2018 · On my issue, turned out the serial number wasn't registered on the chromebook. Step One: Enable Developer Mode View and Download Lenovo 100e Chromebook Gen 4 user manual online. We want to replace the motherboards. Should i be worried? Does this happen usually? Did they cheat… You can use our export Google Chrome OS device list feature which will give you the device ID of all your devices in column A (it also lists other attributes including asset and serial number if you need them for some reason). In this Short, you will learn two ways to locate the serial number on your Chromebook. You would have to contact the company that is controlling the machine and have them release the device. The response shown below contains a single matching reply, where the serialNumber property matches the search value. As an administrator, you can find details about the ChromeOS devices in your domain in the Google Admin console. Sep 14, 2023 · Learn how to unenroll a school Chromebook and remove it from developer mode with our step-by-step guide, ensuring a seamless transition for all users. The Chromebook Serialization Tool (CST) was created to simplify the process of applying custom serial numbers to Chromebook devices. When we do so, the motherboard Service Tag is different than the sticker on the bottom. Sep 12, 2025 · Locating the Dell Service Tag number or the OS revision for a Chromebook can be difficult for users not familiar with the Chrome Developer Mode (Dev Mode). How to find Chromebook serial number when sticker is not visible. There is no way to find your detailed model number in settings, but you can get the basic model by opening the Recovery extension. I put a new motherboard in the device but I can’t change the serial number to match the number on the bottom lid of the device. Feb 3, 2016 · How do we change a service tag on a Dell Chromebook? We sell the Chromebook and sometimes have to replace motherboards under warranty. Under normal operating conditions, the temperature of the bottom surface will remain within an acceptable range as defined in IEC 62368-1, but such temperatures can still be high enough to cause discomfort or harm to the user if directly touched for over Hi helpful humans, I have just enrolled over 500 Chromebooks into GAC. In order to order a repair or replacement for a student Chromebook, you will need to have the Serial Number to give to your technician over the phone or through an IT trouble ticket. You can also view your serial number by pressing ALT + V on the keyboard after it boots to the sign in screen. And snid to something like that. To change Serial Number or Model Information of a laptop. How do I find a serial number for an Android tablet? Option one: Open Settings, About Tablet, Status, Serial Number. Download Lenovo Chromebook Duet PDF manual. FieldDescriptionSerial numberChrome device serial number. The serial number is listed after the word “Serial Number,” “SSN”, “S/N”, or “SN”. When I started it up and hit F2 and&nbsp;the secti To include company-owned Android devices in the inventory, you must add the device as described on this page. If you’re a Chrome Enterprise Upgrade, Chrome Education Upgrade, or Kiosk & Signage Upgrade customer, you can let users enroll them. Feb 9, 2025 · Do not use manufacturer's model name or serial number when asking for help (i. . Enter Dev Mode: This will wipe your local data, so make The best-case scenario is if your pre-cr50 enrolled device can be rebooted in developer mode (sometimes with the help of a battery disconnection); you then enter a series of terminal commands to change its serial number. com. Quick way to see Chrome OS as well as Asset Tag and Serial Number. I could not find anything on this online, unless I am just… Aug 23, 2023 · Hello, I am currently working as service technician repairing devices for a public school system. When the Chromebook is operating, it should be placed on a hard and flat surface with its bottom area not in contact with user’s bare skin. If Dec 11, 2021 · Then press alt+v at the signin screen. Welcome to Lenovo and Motorola community. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Nov 16, 2014 · I am using GAM to move devices to sub OU’s and my line of code looks like this gam csv Mycsv. Before you begin Add devices that your company owns to the inventory. Click the serial number of any device to view device details. We would like to show you a description here but the site won’t allow us. There are 90 rows to process in my csv file. Instructions Extract n1ctm04w. com/chrom The tool you typically need to use for this is an RMA shim, it is available from the manufacturers for preparing a system that has had the system board replaced or other repair work done requiring the board serial number to match the serial number on the case of the system. Apr 10, 2021 · Sign out of your profile. Oct 14, 2025 · The serial number and SNID number for your Chromebook can be found on the bottom of the unit as pictured below. would there be any fixes for this that i could iplement or if i would have to send it back again? Thank You, Brandon Feb 8, 2018 · If the device is controlled by an admin that's a different story. On the keyboard of the device press Alt + V at the same time. com/2017/02/how-to-check-laptop-or-pc-serial-numb We are unable to enter developer mode in order to change the serial number and service tag to match what is physically on the device. Table 2-7 Service label components Oct 13, 2025 · This document lists the events and parameters for ChromeOS Settings Admin Audit activity events. No luck then. View online or download Dell Chromebook 3110 Service Manual, Setup And Specifications This product cannot be identified using the serial number alone. The extension will show you the board name and a series of alphanumeric characters. Headings are case-sensitive. Yes, you simply dump the firmware out of the EEPROM and change the serial number. But my friend was able to run crosh which is blocked. How to find Chromebook specifications if I have only a picture of the sticker under the laptop where it is written : Chromebook CB714-1W series . Learn how to reserialize your Chromebook motherboard with our step-by-step guide. To Remove this info from the screen of the Chromebook simply press Alt + V again. Sep 10, 2024 · After logging in to your Admin console, go to Devices > Chrome Devices and click a serial number to get into the individual device settings. 8K subscribers Subscribe Hey guys, I know how to change the serial with taking out the board and programming sudo su, "mlb_serial" etc. The serial number is listed after the word “Serial Number”, “SSN”, “S/N”, or “SN. View and Download Dell Chromebook 3110 service manual online. ” 4) At the login screen, press 'alt' + 'v' and check the top right-hand corner for the Chrome OS version and Chromebook serial number as in the edited screenshot below. Chromebook Duet Laptop manuals and instructions online. Important: If you use your Chromebook at work or school, you can't reset it. On the upper right hand corner of the screen you will see the ChromeOS Version Appear along with some additional info about the Chromebook including it’s serial number. Please provide a product number in the field below: Typical locations you may find a serial number on your product: Back of product Under the battery Feb 24, 2022 · Here's how to find your Chromebook's model and serial numbers in case you ever need to know them. (SN + MO) The first 8 digits will be the system serial number. Click the cards to show more details. This information includes name, asset ID, custom location, and notes for a device. Dell Chromebook 3110 Pdf User Manuals. I would contact the vendor to see if this can be fixed. Chromebook Serial Number Posted on December 13, 2012 by blatti I recently saw a discussion involving a user who was trying to figure out how to determine the serial number of a chromebook when the sticker had been removed from the device. HP Chromebook x360 14a-ca0000 Enter your serial number to check your warranty status Get Lenovo 300e Chromebook LTE (82JAS02500) support for the topic: Find IMEI & Serial Number. To find serial numbers for other device types, click phone, tablet, accessories, server, or smart products. Acer Care Extended Service Plan Options Protect your investment with Acer Care Extended Service plans. Feb 24, 2021 · The Chromebook remote management is tied to the device serial number, so you need to replace the board or contact the company who put the management on to remove it otherwise it will always be there until someone does it or replaces the board. Has anyone been able to simplify this process? Is the answer GAM? Thanks! Mar 21, 2024 · Discover manuals and documentation for your Chromebook 3110. Oct 13, 2025 · This example searches for a specific serial number by using query=id: 123456, where 123456 is the device's serial number. Text instructions can be found here: https://www. Your service label will resemble one of the following examples. Changing serial number with external programmer Hey everyone i was wondering how to change the serial number of a newer jasperlake chromebook. Oct 3, 2020 · It's often required in order for hardware manufacturers to locate your warranty information. They replaced the motherboard stating that it would solve the issue. Nov 18, 2020 · Change Serial Number I recently had a Chromebook with a black screen and the only way to fix it was to swap out the motherboard. If you are still unable to change the S/N, wipe the metal contacts with a rag to remove any potential metal shavings and try again. This was missing when doing alt-v on the sign in screen, and also when viewing chrome://system. We started out with just 100 chromebooks in my Yes, you simply dump the firmware out of the EEPROM and change the serial number. Choose a product or enter your Service Tag for customized content. Standard Tools Utilities for fixing EC firmware size, extracting EC firmware from System Bios, extracting windows 10 keys, and EFI password decryption/reset for macbooks, Chromebook unlock, and listing compatible SPI Chips for laptops you repair. zip and run usbfmtpw. The Lenovo motherboard serial number is the unique identification number that is used to identify a specific motherboard. I did this and the Chromebook is now working; however, the serial number on the Oct 5, 2022 · How to change the Serial number on your Chromebook? This right here can save your company time and effort. Your Pixel Phone and Pixel Watch have an International Mobile Equipment Identity (IMEI) number. In most cases this is acceptable because Google is not involved in manufacturing and RMA Apr 9, 2024 · Sharing the latest version of Lenovo Golden Key I found to change DMI information such as serial number, MTM, UUID. Apr 6, 2023 · Select your product type below for information on how to retrieve the serial number or SNID code of your system. Embedded below is a 30 second YouTube tutorial. To wipe the data on your Chromebook and re-enroll the device on your work or school network, contact your administrator. Your serial number will be displayed at the upper right of the screen. Chromebook On a chromebook, you can find the district QR label on the bottom cover of the chromebook. Apr 20, 2020 · This would always allow one to view the version number, serial number and asset ID if managed. To determine if your product is still actively supported by development, enter your serial number or product type below. If the read-write screw is removed or disabled, it looks like MrChromeBox's script and the vpd command will indeed change the hwid and serial number and defeat managed mode. In the Your Devices page, you can find the I’m a Chromebook technician and I’m repairing a Chromebook for a school district. The instructions below show how to locate the Service Tag number and OS revision of a Chromebook, Out of the Box (OOB) or after Power Washing the Chromebook. 2) Check the sticker label on the warranty card. I did this and the Chromebook is now working; however, the serial number on the motherboard does not match the serial number on the chromebook case itself. Click Devices. The serial number as well as the current Chrome OS version will appear in the upper right-hand corner o This also gave us access to their FTP site where they stored the SHIM for the different Chromebook models they supported. May 14, 2024 · With the model number you can know the update expiry date, features it support, specifications of the device, etc. This is the user guide of Lenovo Chromebook 100e Gen 4. chromebookparts. Is it secure? What consequences you can have? Get Samsung Galaxy Chromebook Go (XE345XDA) support for the topic: Find IMEI & Serial Number. I can get the serial number WITHOUT being in developer mode. 1. Otherwise a firmware tool like MrChromebox can make it easy to change the HWID. Mar 16, 2021 · Discover manuals and documentation for your ChromeBook 3100. It is separate from the serial number and isn’t part of any security or management mechanism. Sep 17, 2023 · But you can make this information even more specific by adding your device’s serial number. I have read around that it is possible to change the serial number with an external programmer by bridging the jumper on the board. How to Display the Service Tag on a Chromebook Finding the Service Tag and OS Revision within Chrome OS Locating the Dell Service Tag number or the Operating System (OS) revision for a Chrome system can be difficult for users not familiar with the Chrome Developer Mode (Dev Mode). csv gam update cros ~serial ou "/OU/Sub OU’ the process will run but it only moves 2 devices from the csv. Type “ sudo dump_vpd_log–full–stdout | grep serial_number ”. May 19, 2019 · I recently gave my laptop for repair as it got too hot. GAM seems like it's worth looking into at least, thank you for the info! Use the following methods to find the serial number or product name of your PC. (CST will then display the current serial number as I don't have a managed Chromebook and if I did, like you, I'm not sure these experiments are a good idea - they may not be reversible. This is an open-source project written in bash and can be run via the developer terminal on any Chromebook device. Chrome OS Settings Events of this type are returned with type=CHROME_OS_SETTINGS. 3v and should use a 1. The command will find the Chromebook with a specific Serial Number and then update the corresponding Asset ID. Dec 1, 2012 · I just replaced the motherboard in a Dell Inspiron 1440. Oct 25, 2015 · Stuck with a enterprise managed Chromebook bought second hand and unable to remove it? Here is how to 'Remove Enterprise Enrollment' from Acer C720 Chromebook (and will work for others also) The procedure is as follows (for a Acer C 720 Welcome to Lenovo and Motorola community. Sep 7, 2019 · Don't know which Chromebook you have? Find out the model, RAM, processor, specs, and more using this handy tutorial! Find out right now. Once that process was done you could then either enroll and update, or use a recovery drive to wipe and restore. You must modify your CH341a by tapping into the voltage regulator and routing the wire to one of the side legs of the controller and thus reducing the voltage on some of the pins down from 5 to 3. Product name HP Chromebook - 11-v031nr Enter your serial number to view full product specs This product cannot be identified using the serial number alone. You can also get details about each device, including the serial number and if the device is assigned to a user. To enforce the device policies you set in your Google Admin console, you need to enroll ChromeOS devices. Chromebook 3110 laptop pdf manual download. 100e Chromebook Gen 4 laptop pdf manual download. The serial number and the Chrome operating system version should be located at the top right corner. The following music was used for this media project:Music: Flying 3 by Frank SchroeterFree download: h Lenovo ThinkCentre M83 BIOS update • Lenovo ThinkCentre M83 BIOS update rd #416 How to Change Serial Number, Type, Model, for Lenvo ThinkCentre • How to Change Serial Number, Type, Model f Unfortunately that means her c443t chromebook flip now has a missing serial number, so we can't report the charging issues to Asus, even though it has 11 month left of the warranty. I was just wondering if anybody had a tool or script to change this? Jan 7, 2023 · [Chromebook] How to Find Chromebook Serial Number Chromebook You can locate your serial number with any of the methods listed below: 1) Check the sticker label on the bottom of the Chromebook. Nov 29, 2016 · The system failed to determine device identifiers for this device. Lenovo 300e Yoga Chromebook Gen4 - Type 82W2 How To's Select all Clear all Select all Clear all Aug 12, 2025 · Enter Serial Number: Provide your new serial number, then click Next. Select the following options for more information In no case will Lenovo be liable for the failure of any provided resources to function as expected or intended and the loss of, or damage to, data. To view the device list page, go to Menu Devices Chrome Devices. The SHIM is what would allow you to change the serial, sku, and base model numbers on the board itself. list () with applicationName=admin. If the website doesn't work properly without JavaScript enabled. You can retrieve these events by calling Activities. Need help with another Dell device? Welcome to Lenovo and Motorola community. However, the format of type 241 is left for each ODM to define. Lenovo Chromebook Duet User Manual View and Read online. Too bad the school still owns. Acer Care offers a basic extended service plan or an Accidental Damage Protection upgrade for your desktop, notebook, Chromebook, or tablet. If you have a Windows product that will power on, you can use the Acer System Information tool to retrieve the serial number or SNID. Nov 18, 2020 · I recently had a Chromebook with a black screen and the only way to fix it was to swap out the motherboard. From this guide, you can find instructions, guidances, resources, and contact information for your computer. If you don't see Devices on the Home page, click More controls at the bottom. View information about your Acer warranty, extended warranty options and additional product information. Does anyone know how to change the serial # on them to reflect the original one? Do I need to remove the enrollment from the Google Admin Console Mar 23, 2017 · Dang. For steps, see Add company-owned devices to the inventory. I would like to reflash the service tag of the replacement motherboard with the service tag of the original Feb 14, 2023 · For Current Chrome OS Versions Power on the chromebook and wait until you see the Chrome OS Sign-in Screen. Now when i got it back, the model name changed to aspier xxxx, serial number to 12345678901234567890. Locate this information before you contact support. Brad Dale 6. For example, if you have replaced the motherboard in your computer, you will need to update the serial Jan 7, 2023 · The serial number is listed after the word “Serial Number”, “SSN”, “S/N”, or “SN. Either someone forget to unlock when giving/selling it or you have stolen goods, either way everyone is pointing you to the best direction you have. " from my reasearch it seems the tech who was re imaging the chromebook might have forgoten to change serial number or model number on os but im not sure. Serial Change Steps: The Chromebook will need to be deprovisioned so you can enter Developer mode. In no case will Lenovo be liable for the failure of any provided resources to function as expected or intended and the loss of, or damage to, data. For some reason the updater program. Also for: 500e yoga chromebook gen 4, 300e yoga chromebook gen 4. When you add the device to the company-owned inventory, you get more control options listed in the following table. bsocialshine. These are instructions for how to locate and read the district QR labels to identify the serial number on your equipment. Model no: N18Q10 . http://www. Jan 7, 2023 · The serial number is listed after the word “Serial Number”, “SSN”, “S/N”, or “SN. I tend to make my headings without spaces so it is easier to write and run the GAM commands. Refer to the illustration that most closely matches the service label on your computer. Run the U1 application and create a bootable USB. Also for: P29t, P29t002, P29t003. Normally this You can enter, view, and change identifying information for a device in the Google Admin console. That document defines the required fields of type 0/1/127 tables and type 241 binary blob pointers. Nov 27, 2017 · How do I find the serial number of this chromebook? There are no physical labels displaying that - 6439585 Oct 13, 2021 · The CSV just needs the serial number and the new Asset ID. May 24, 2022 · Changing the serial number on a Chromebook 3100 motherboard replacement We have many 3100 Chromebooks that are freezing and determined that it is the motherboard. Where is the forced enrollment "located" or downloaded on the chromebook if its not on the SSD? Systems with a 20 digit value stored in the Chrome OS serial number setting do contain the correct system serial number plus the system MO number. Restart the program and it will update the USB to the next version available. How do I find a serial number for an Android tablet? Option one: Open Settings > About Tablet > Status > Serial Number. After diagnosis, we ordered a new sys May 28, 2021 · How to get the serial number from your Chromebook Christina Plover 36 subscribers Subscribed 6 days ago · Access self-help articles, troubleshooting guides, how-tos, and FAQs for your Chromebook 3110. Open the company-owned devices list Sign in with an administrator account to the Google Admin console. Does anyone have a tool that will work on a Dell laptop/desktop to reflash the service tag coded in the motherboard? Occasionally we will purchase a used motherboard to repair a machine, but this throws our Asset Management system off as it reads the service tag from the motherboard. Your Google device has a unique ID number or serial number. It’s used to identify the board configuration for firmware matching and for the vendor’s support process. Press alt+v at the sign-in screen. Is this a possible way? Also i was wondering why wiping the chromebook won't wipe re-enrollment. Follow On-Screen Instructions: Complete the activation by following the directions shown on the screen. Lenovo IdeaPad Serial Number Update || How to update Serial Number || Yoga || ThinkPad || ThinkBook Subscribe for new updates Thank You. He told me he used a knife to change the serial number and get into dev mode. The other biggest thing of concern is worrying about who's logging into what Chromebook/s with their emails, vs how Admin Console can only show you who logged onto a chromebook last if you already know the specific serial for it to better and inventory devices. Follow these steps Boot the Chromebook At the login screen, press alt+v (do not log into Guest or an account!) ChromeOS version and device serial number are displayed at the upper right of the screen. EC Firmware Tool This tool is a collection of utility for resizing EC firmware and extracting EC firmware from System Bios normally found in From the Admin console Home page, go to Devices Chrome management. 8v adapter if the chip is a low voltage one although I've heard that Samsung Care is here to help you with Chrome Device. Should i be worried? Does this happen usually? Did they cheat… chromebook laptops :: lenovo chromebooks series :: lenovo 300e yoga chromebook gen4 :: 82w2 Lenovo PC Support - Lenovo Support USLog in or enter your machine's serial number below to view your warranty status May 19, 2019 · I recently gave my laptop for repair as it got too hot. You can then copy the device IDs of the devices that you want to move to different organizational units and put them here. 4 days ago · Access self-help articles, troubleshooting guides, how-tos, and FAQs for your ChromeBook 3100. Press ALT + V on the keyboard. The serial number can be used to identify your Chromebook and may help with troubleshooting or repair service #shortsTwo methods to find Serial Number on Chromebook. You can also create organizational units to apply settings to different groups of devices. Find more step-by-step device tutorials on att. Am I doing something wrong? Is there a better way? I am very new to GAM and Google apps in general.